Help & Advice for Vulnerable People

Local Agencies offering Help and Advice

Age UK Oxfordshire - offering advice and assistance to older people during this concerning time. Call 01865 411 288 (leave your name & phone number, you will get a call back) 

Local FoodBanks - in order to book a package, you will need to have a voucher code which can be accessed from a variety of different agencies, (including citizens advice who are contactable on 0300 3030125.   For more information on receiving a code and how to get your package call:
01295 661304 if you live in Banbury or email info@banbury.foodbank.org.uk

Banbury Community Fridge - please email Banburymosque@yahoo.com or text 07480666939 for more information.


Cherwell Volunteer Driver Service
- offering (as a last resort) an Emergency Food Parcel Delivery Service to those in Banbury who are self-isolating (in a high risk group or they have been in contact with the virus). 0300 3030 125 (leave your name & phone number, you will get a call back). 

Salvation Army Banbury - For those in urgent need of a food parcel, the Salvation Army will try to help.  Please text or email with details of name, address, number in family and reason for the need.  07809147146 or malcolm.anderson@salvationarmy.org.uk 
 

Oxfordshire Community & Voluntary Action have a website to offer advice and help, click here

Community Hub - Operation Shield 
The community hub are getting ready to receive the first consignment of emergency food for this vulnerable group and will use a wide network of volunteers and local organisations, co-ordinated through the District Council to ensure these essential supplies reach the people that need them.  This is in response to the Governments shielding programme. 
Vulnerable residents in Cherwell District can call the dedicated team on 01865 897820 or email shield@oxfordshire.gov.uk.  This will be operational from 8.30am to 8.00pm Monday to Friday, and 9.00am - 5.00pm Saturday and Sunday. 

Cherwell District Council - dedicated phone and email service, helping vulnerable residents with their concerns.
01295 227051 (Mon-Fri 8.45am - 5.15pm)  or email cdc.shield@cherwell-dc.gov.uk

Community Connect (Social Prescribing Service) - Telephone support during Covid-19 for people in Cherwell.  Guidance on what help is available and support for people feeling anxious.  Telephone:  0300 004 04 01  or email community.connect@nhs.net    

Oxfordshire All In - for those residents that are not in the extremely vulnerable category but still in need of support and help, visit oxfordshireallin.org online for community support near you.


Help with Diabetes
- a new hotline has been set up to help people with diabetes.  Patient hotline number is 01865 857357, open 7 days a week, 8am to 4pm.  For out of hours call 0300 3047777.  Or visit the website here.


Oxfordshire Mind - Struggling to cope? Feeling overwhelmed?  Call Banbury Safe Haven 01295 270004 or visit the website https://www.oxfordshiremind.org.uk/help/crisis-help/

Young Minds - help with tips, advice and where to find support during this outbreak

Domestic Abuse - if you know of someone who is suffering from domestic abuse.  Find support here and there is help on Oxfordshire County Council website

NHS Health at Home - find useful advice on how to manage your health and wellbeing.  Visit NHS Health at Home Online for more information 

Coronavirus Clinics have now been set up to help patients, click here for help 

There is a range of OCC Health & Wellbeing Services that have been affected by the coronavirus, click here

Banbury Samaritans - if your worried, unsettled or feeling anxious, then talk to Banbury Samaritans FREE on 116 123 - any time of the day or night, 7 days a week.  https://www.samaritans.org/branches/banbury/:  

Would you like to Volunteer to help within our Community?

Oxfordshire Community & Voluntary Action are looking for volunteers, click here for more information 

Banbury Samaritans are looking for volunteers, visit their website for more information https://www.samaritans.org/branches/banbury/: