My Banbury Portal


Banbury Town Council have launched a new Customer Portal and Mobile App.

This new system will enable you to report issues in Banbury, giving a precise location, upload photos and answer questions which will enable our officers to manage your report more effectively. You can create your own account to manage and receive updates on the progress of your report, or report anonymously as a guest.  
Click on the link below, and follow the instructions to create an account.

 My Banbury Portal

 Once you have created an account, you can log in, submit reports and make enquiries.

You can also access our services via the “My Banbury” app which will enable you to contact us when you are out and about. It can be downloaded from the following places:


Android: Google Play store iPhone: App store

Simply Search “My Banbury” and Download to your device.


If you would like more information on this new service, or would like help creating an account and submitting a report, don’t hesitate to get in touch with the Customer Services Team who will be happy to help you.

Contact us on: 01295 250 340 or email: